Terms of service

1. ABOUT US
This website is run by [Legal business name], trading as LegsRelief ("we", "us", "our"). Our address is [Business address]. You can contact us at support@legsrelief.co.uk. [Company number: XXXXXXXX, registered in England and Wales.] [VAT number: GB XXX XXXX XX.]

These terms apply when you use our website or buy from us. Please read them before you order. If you are buying as a consumer, nothing in these terms affects your legal rights.

2. ABOUT THE PRODUCT
LegsRelief is a soft, stretchy foot wrap with a gel pad that sits under the arch. It is a comfort product designed to give gentle, steady pressure while you relax.

LegsRelief is not a medical device. It is not intended to diagnose, treat, cure or prevent any medical condition. It is not a substitute for advice from your GP or another healthcare professional.

3. USING LEGSRELIEF SAFELY
- Wear it snug, never tight. Remove it straight away if you feel tingling, numbness, pain, or notice skin irritation or a change in skin colour.
- Do not wear it over broken skin, wounds, swelling or rashes.
- If you have diabetes, poor circulation, nerve problems in your feet, a foot or ankle condition, or are pregnant, speak to a healthcare professional before using it.
- LegsRelief is intended for adults. Keep it away from young children.
- Follow the instructions supplied with the product.

4. PLACING AN ORDER
When you place an order, you'll get an email confirming we've received it. Our contract with you starts when we email to confirm your order has been dispatched. We may decline an order, for example if an item is out of stock or there is an obvious pricing error. If we do, we'll tell you and refund any payment in full.

5. PRICES AND PAYMENT
Prices are shown in pounds sterling (£) [and include VAT]. Delivery charges are shown at checkout before you pay. Payment is taken when you place your order. Card and other payments are handled securely by our payment providers; we never see or store your full card details.

6. DELIVERY
Delivery times and costs are set out in our Shipping policy. Your order is our responsibility until it is delivered to you.

7. TRIAL, CANCELLATION AND RETURNS
Your 60-night trial, your 14-day right to cancel and your rights if something is faulty are set out in our Refund policy.

8. OUR RESPONSIBILITY TO YOU
If we fail to follow these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our failure or our negligence. We are not responsible for loss or damage that was not foreseeable.

We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud, and for breach of your legal rights in relation to the products.

We only supply products for domestic and private use. We are not liable for any loss of profit, loss of business or business interruption.

9. OUR WEBSITE
We try to keep the website accurate and available, but we can't guarantee it will always be error-free or uninterrupted. Product images are for illustration; small differences in colour can happen between screens.

All content on this website, including text, images, videos and the LegsRelief name, belongs to us or our licensors. Please don't copy or reuse it without our permission.

10. YOUR INFORMATION
We use your personal information as described in our Privacy policy.

11. COMPLAINTS
If you're unhappy with anything, please email support@legsrelief.co.uk. We aim to reply within 2 working days and resolve things quickly and fairly.

12. CHANGES TO THESE TERMS
We may update these terms from time to time. The version on the website when you place your order applies to that order.

13. LAW AND COURTS
These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.

Last updated: [date you publish]